The Intelligent Concierge Layer
for Logistics
You have the data, but your customers don't feel it. Alaka seamlessly connects to your TMS and acts as a dedicated AI concierge. It delivers proactive and personalized communication before your customers even have to ask.
.png)
.png)
.png)
Trusted by Forward Thinking Freight Forwarders
The Standart of Care Your Customers Expect
Every feature is crafted to manage the customer relationship on your behalf. No new tools to learn, just a seamless layer of intelligence.
Tailored and Branded
Omnichannel Experience
.png)
Watchtower Insights
Your Operational Memory
.png)
The Gap Between Your Data and
Their Experience
Experience a chatbot that speaks your brand’s language, adapts to your users, and grows smarter with every exchange, your business can connect effortlessly, at scale.
Anticipate, Don't Just React
Your TMS holds shipment data. Your visibility platform flags exceptions. But that intelligence stays inside your systems until a customer gets frustrated. Alaka changes that by reaching out proactively. It delivers the right update before they even ask.
Invisible to You, Visible to Them
Alaka connects to your TMS, ERP, and spreadsheets seamlessly. It reads and synthesizes your live data instantly. There is no manual work for your ops teams and no new interface to learn.
Scale Your Hospitality
Whether you handle 40 active shipments or 4000, Alaka provides 24/7 customer communication coverage. It resolves inbound queries instantly with real data and escalates to your human team only when true judgment is needed.
Pricing Built for Operations
Scale your customer experience seamlessly with plans designed for modern freight forwarders.
Professional Plan
$2.95
per active customer
What’s included
What’s included
What’s included
What’s included
What’s included
Start Delivering Proactive
Answers Today
Schedule a private walkthrough and let us configure a proactive concierge exclusively for your team.
Voices Behind Exceptional Logistics
Hear how industry leaders and proactive operations teams trust Alaka.AI to elevate their customer experience.
Request a Personalized Demo
Tell us about your operations, and we will prepare a tailored walkthrough.